Instant answers for NHS staff, sourced from your own documents
The right answer, right now
EPR Assist indexes your existing QRGs, policies, and guides. Staff ask questions in plain English and get accurate, sourced answers in seconds — from any device, around the clock. Built for NHS Trusts and deployable across any healthcare organisation.
How can I help you today?
Answers are sourced from your Trust's own QRGs
From question to answer in seconds
Your documents, indexed
Upload your Trust's QRGs, policies, and training guides. EPR Assist indexes them automatically.
Staff ask in plain English
Any member of staff types their question naturally. No training needed.
Instant, sourced answers
EPR Assist returns the exact answer from the relevant document, with the source cited.
Built to work with what you already have
Most knowledge tools require you to build content from scratch. EPR Assist works with the documents your Trust already has: QRGs, policies, training guides, equipment manuals. Any document. Any department.
- ✓ No manual guide creation required
- ✓ Works across clinical systems, IT, admin, and facilities
- ✓ Answers only from your Trust's own approved documents
- ✓ DCB0129 clinical safety framework
- ✓ Available 24/7 including overnight and weekends
- ✓ Answer any question a QRG exists for, from EPR processes to fixing a wristband printer
- ✓ Deployable across NHS and independent healthcare settings
80.5% of overnight support tickets are AI-addressable, with no floorwalkers available to help.
Real-world NHS go-live data
Useful every day, not just at go-live
EPR Assist is not just for implementation. Once deployed, it becomes part of how your Trust operates day to day. New starters get up to speed faster. Bank and locum staff can walk into any ward and find answers immediately, without needing a colleague to guide them. Every day brings new staff who need the same answers. EPR Assist handles that quietly in the background.